Stakeholders

Through deploying highly sophisticated communication with stakeholders, Mizuho intends to move its CSR activities into a higher gear.

Mizuho benefitted from the wisdom of a panel of experts with a view to further evolve its key CSR initiatives.

• Financial Education
• Initiatives Addressing an Aging Society

We aim to be number one in customer satisfaction (CS). This section reports on our efforts to earn the satisfaction and trust of our customers.

• Systems to Capture Customer Feedback
• Customer Feedback Reflected in Improvement of Management Quality
• Initiatives for Dependable Transactions
• Initiatives to Become "Barrier–Free"

To earn the satisfaction and trust of its Shareholders, Mizuho will make every effort to disclose information fairly, timely and appropriately, making use of various opportunities to bolster communication.

• Communication with Shareholders
• Investor Relations Activities

We are pursuing various initiatives where employees play vital roles. This section explains our concept toward employees and systems and measures to enable employees to optimize their capabilities.

• Personnel Systems and Training for Employees
• Initiatives for Diversity
• Creating a Safe, Comfortable Workplace
• Work–Life Balance
• Efforts to Support Nurturing of the Next Generation of Children

Good relationships with the local communities where corporations operate are essential to companies' successful operation. Mizuho contributes to local communities as a "good corporate citizen." This section addresses the Mizuho's concept on social contribution and provides case studies on its volunteer activities in every region worldwide. Links to "Social Contributions" of "CSR (Corporate Social Responsibility)."

• Delivering Yellow Badges
• The Coming–of–Age Day Concert
• Support for Events
• Relief for Disaster Victims
• Contributions to Global Society
• Relationships with Local Communities & Volunteer Activities
• The Mizuho Charity Fund
• Activities through Foundations and Funds