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Since putting our customers first is the basis of the Group's activities, Mizuho aims to provide customers with top–level comprehensive financial services that satisfy their needs at all times.

CS (Customer Satisfaction) Improvement Initiatives

This section reports on Mizuho's initiatives to improve customer satisfaction.

Management of Customer Protection

This section explain the basic policy and the summary of Mizuho's Management of Customer Protection.*

  • *Links to "Management of Customer Protection" of "About Mizuho."

Initiatives to Become "Barrier–Free"

This section explains Mizuho's initiatives to become "Barrier–Free"—The Heartful Project.

Branches (Japan)

Branches (International)

Integrated Report

CSR Management

Fostering Industries with the Aim of Generating Business Opportunities

Corporate Information

Group Companies

Mizuho's Brand Strategy

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